Technology, Trades, Engineering, and Math Career Community

Computer Support Specialist Certificate

The Computer Support Specialist Certificate prepares students to troubleshoot software and hardware issues and provide technical support. The program covers computer concepts, networking, operating systems, hardware, software applications, problem-solving, and customer service, aligning with CompTIA A+ objectives.

A woman with glasses smiles while talking to a colleague and using a laptop in a bright office.

Program Information

The Computer Support Specialist Certificate prepares students for a career as a computer support specialist. Computer support specialists provide help and advice to people and organizations using computer software or equipment.

Success in the program is defined by your ability to apply what you’ve learned in real-world scenarios. This program ensures that every student achieves the following core competencies:

  • Identify problem requirements that demonstrate understanding of user and technical needs.
  • Analyze alternative solutions.
  • Design problem solutions that solve the requirements.
  • Integrate hardware, software, and communications models.

Success starts with a solid plan. Your program's course sequence is designed to build your skills step-by-step. By following this plan, you ensure you're meeting all program requirements and staying on track.

Program Pathway

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Program Facts

18Total Credits
1Year to Complete
OnlineOnline or In-Person

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Transfer with Confidence

Make the most of the work you’ve already done! To find more information about how your credits transfer from Frederick Community College to a four-year institution, explore our comprehensive transfer agreements. These pathways are designed to help you transition seamlessly and save time on your journey to a bachelor’s degree.

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Explore our Career Communities to see how your program of study translates into real-world opportunities. From specialized resources to professional associations, we’ll help you bridge the gap between the classroom and your career goals.

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Program Contacts

Faculty

James Hatch
Faculty Lead
 [email protected]
 301.624.2769

Admissions

Jefferson Hall
1st Floor
 [email protected]
 301.624.2716

Financial Aid

Jefferson Hall
3rd Floor
 [email protected]
 301.846.2620

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