The Search for Chief Information Officer The Search for Chief Information Officer

The Search for Chief Information Officer

At Frederick Community College (FCC), our aim is transformation through education. The skills, training, competencies, and education we provide ensure that our graduates are able to equitably participate in our society, our economy, and our democracy. The BIG goal is to help students live the lives they want to lead. The impact we make is profound and extends beyond the individuals we serve, reaching families, the larger community, the state, and the world. It all starts with having the right people, in the right positions, with the right skills and abilities, doing the right things right.

The Chief Information Officer (CIO), reporting directly to the College President, leads the technology division and manages an annual budget of approximately $2.5M. This executive  will help FCC be a leading institution providing faculty, students, and their families with frictionless experiences while providing established innovative solutions.

The CIO is the senior leader of the Information Technology Division and provides strategic leadership, vision, and direct oversight of 
all college information technology (IT) and technology infrastructure.

The CIO will provide guidance and leadership related to these areas:

  • Leading innovation and digital transformation while continuing to strengthen the technology footprint, evolving the enablement of digital capabilities, and technology operations of the College.
  • Developing technologically specific roadmaps and plans to transform and grow the College’s operations and student support services, ensuring alignment with College-wide strategic plans.
  • Working collaboratively with stakeholders and external partners to provide the best internal and customer-facing solutions for our students, faculty, and staff.
  • Effectively manage the College’s technology budget, resource allocation, and vendor relationships to ensure optimal deployment of financial resources to drive innovation, efficiency, effectiveness, and continuous improvement.

 

A Message from The President

President Annesa Cheek

 

Thank you for your interest in the position of Chief Information Officer (CIO) at FCC!

As the College’s top technology officer, the person in this position leads the technology division and manages an annual budget of approximately $2.5M. This executive will help FCC continue its trajectory as a leading institution, providing internal and external stakeholders, customer-friendly technology interfaces through established innovative solutions.

I began my role as President of FCC in July 2022, and one of my priorities was to ensure all members of my leadership team are in place, including this critical position. I am thrilled to be starting this process to find the right person to serve as our CIO.

In order to give interested candidates a comprehensive understanding of both this position and our College as a whole, we have created this Position Profile. In it, you will find information on our students, programs, employees, and more, as well as the full position description and leadership agenda.

Thank you again for your interest in FCC.


President Cheek

Annesa Payne Cheek, Ed.D.
President

About the Position

At Frederick Community College (FCC), our aim is transformation through education. The skills, training, competencies, and education we provide ensure that our graduates are able to equitably participate in our society, our economy, and our democracy. The BIG goal is to help students live the lives they want to lead. The impact we make is profound and extends beyond the individuals we serve, reaching families, the larger community, the state, and the world. It all starts with having the right people, in the right positions, with the right skills and abilities, doing the right things right.

The Chief Information Officer (CIO), reporting directly to the College President, leads the technology division and manages an annual budget of approximately $2.5M. This executive  will help FCC be a leading institution providing faculty, students, and their families with frictionless experiences while providing established innovative solutions.

The CIO is the senior leader of the Information Technology Division and provides strategic leadership, vision, and direct oversight of 
all college information technology (IT) and technology infrastructure.

The CIO will provide guidance and leadership related to these areas:

  • Leading innovation and digital transformation while continuing to strengthen the technology footprint, evolving the enablement of digital capabilities, and technology operations of the College.
  • Developing technologically specific roadmaps and plans to transform and grow the College’s operations and student support services, ensuring alignment with College-wide strategic plans.
  • Working collaboratively with stakeholders and external partners to provide the best internal and customer-facing solutions for our students, faculty, and staff.
  • Effectively manage the College’s technology budget, resource allocation, and vendor relationships to ensure optimal deployment of financial resources to drive innovation, efficiency, effectiveness, and continuous improvement.

Roles & Responsibilities

REQUIRED MINIMUM QUALIFICATIONS

  1. Bachelor’s degree in computer science, Information Technology (IT), or related field or equivalent experience. Advanced degree is highly preferred.
  2. At least 10+ years of progressive leadership in IT, business unit, or other functional leadership experience.
  3. Deep technical knowledge of maintaining infrastructure and technical footprint for multiple sites and remote use.
  4. Expert knowledge of current issues and opportunities associated with information technology and cyber-security related to complex organizations.
  5. Experience overseeing IT risk management in an organization.
  6. Experience leading IT planning in determining resource needs, budgeting, and procurement.

 

PREFERRED QUALIFICATIONS

  1. Master’s degree in computer science, IT, or related field.
  2. Portfolio responsibilities in IT Management or IT Administration.
  3. Experience overseeing the IT security plan of an organization..

 

CHARACTERISTICS OF THE SUCCESSFUL CANDIDATE

  1. The successful candidate will have the leadership abilities to strengthen partnerships throughout the College and become a strategic partner in problem resolution and process improvement by assessing technology platforms to ensure they are optimally utilized, optimally delivered, and produce a “return on investment.”
  2. Demonstrating a strong executive presence and influencing skills with the ability to clearly and succinctly articulate sophisticated concepts to key stakeholders, external parties, college leadership and the Board of Trustees, the successful candidate will engage as a transformational and innovative member of a high-performing executive team that fosters high aspirations within a campus culture where disciplined thought regarding external (and sometimes harsh) realities facing the College is routine and standard.
  3. The successful candidate will develop and maintain business continuity and disaster recovery plans to deliver uninterrupted critical College operations as well as establish technology governance and review to ensure that new software and hardware implementations and continued use of existing technology applications and platforms have measurable outcomes.

Leadership Agenda for CIO

OPTIMIZE SOFT WARE UTILIZATION

The College transitioned from a homegrown ERP to PeopleSoft 1999. Normal levels of employee attrition and changes in the College’s internal and external environment require new modules to be enabled and that employees receive quality training/retraining current and new modules. The new CIO will have the opportunity to establish a College-wide strategy to optimize the PeopleSoft end-user experience and ensure the College’s utilization of the software package is both efficient and effective from both a technical and employee talent perspective.
 

DATA SECURITY

FCC is committed to safeguarding the security of student and employee data at all levels, now more than ever. Increasing support for flexible work environments and cloud services have altered how and where FCC employees can connect. The new CIO will have the opportunity to support and enhance an effective college-wide data security strategy.
 

THIRD-PART Y SOFT WARE

Many campus departments have implemented software programs that meet the unique needs of their operating unit. While this has allowed the College to remain nimble and adaptive in addressing current and emerging technology needs, it has also created challenges related to the successful evaluation, adoption, integration, alignment and maintenance of third-party party software. The new CIO will have the opportunity to develop a College-wide strategy for third-party software integration and optimization to support College operations.
 

TALENT SUPPORT

Talent management is the full scope of human resources processes to attract, onboard, develop, motivate, and retain high-performing employees, is the driving force behind organizational performance and is aimed at implementing practices that make employees (our talent) more productive. Not only will the new CIO have the opportunity to collaborate with our VP for Talent and Culture to ensure the College has an effective talent management strategy for IT talent, but also to ensure that our HR software systems are being effectively deployed to streamline core operations, automate manual processes, and collect and analyze data to support decision-making.
 

STRATEGIC PLANNING

Like most institutions of higher education, FCC has found itself squarely within a VUCA (volatile, uncertain, complex, ambiguous) environment. The world is changing at a more rapid pace and we cannot afford to fall behind in any arena. To address the current and future technology conditions at FCC, the IT division will need to embark on a process of assessment and planning. The new CIO will have the opportunity to lead the development of a Strategic Technology Planning Process to establish an informed framework for ongoing decision making that guides and supports the effective use of technology College-wide.

Qualifications

REQUIRED MINIMUM QUALIFICATIONS

  1. Bachelor’s degree in computer science, Information Technology (IT), or related field or equivalent experience. Advanced degree is highly preferred.
  2. At least 10+ years of progressive leadership in IT, business unit, or other functional leadership experience.
  3. Deep technical knowledge of maintaining infrastructure and technical footprint for multiple sites and remote use.
  4. Expert knowledge of current issues and opportunities associated with information technology and cyber-security related to complex organizations.
  5. Experience overseeing IT risk management in an organization.
  6. Experience leading IT planning in determining resource needs, budgeting, and procurement.

 

PREFERRED QUALIFICATIONS

  1. Master’s degree in computer science, IT, or related field.
  2. Portfolio responsibilities in IT Management or IT Administration.
  3. Experience overseeing the IT security plan of an organization..

 

CHARACTERISTICS OF THE SUCCESSFUL CANDIDATE

  1. The successful candidate will have the leadership abilities to strengthen partnerships throughout the College and become a strategic partner in problem resolution and process improvement by assessing technology platforms to ensure they are optimally utilized, optimally delivered, and produce a “return on investment.”
  2. Demonstrating a strong executive presence and influencing skills with the ability to clearly and succinctly articulate sophisticated concepts to key stakeholders, external parties, college leadership and the Board of Trustees, the successful candidate will engage as a transformational and innovative member of a high-performing executive team that fosters high aspirations within a campus culture where disciplined thought regarding external (and sometimes harsh) realities facing the College is routine and standard.
  3. The successful candidate will develop and maintain business continuity and disaster recovery plans to deliver uninterrupted critical College operations as well as establish technology governance and review to ensure that new software and hardware implementations and continued use of existing technology applications and platforms have measurable outcomes.

Applications & Nominations

The anticipated start date for this position is April 1, 2024. Applications should be submitted as PDF documents and should consist of a substantive cover letter, a CV, and a list of five professional references with full contact information. No references will be contacted without the explicit permission of the candidate.

Applications, nominations, and expressions of interest can be submitted electronically, and in confidence, by completing the CIO Candidate Application Form at frederick.edu/cio-application.

The submission deadline has been extended!  The position will remain open until filled but only applications received by December 31, 2023, will be guaranteed full consideration. Confidential discussions about this opportunity may be arranged by contacting Dr. Bridgette N. Cofield, Vice President for Talent and Culture, Frederick Community College, at [email protected]. Further information about Frederick Community College is available at https://www.frederick.edu/about-fcc.aspx.