Financial Aid Office

Tell Us How We Are Doing. . .
The Financial Aid Office at Frederick Community College needs your help to make sure we provide the highest level of service. Our goal is to simplify the financial aid application process and provide you with accurate information about our programs and your application. Please take a moment to evaluate our services. Let us know what we do well, and where we need to improve. We welcome your suggestions to improve!

Who do you usually speak with in the Financial Aid Office? (Provide a title or name, if known.)

How do you communicate with the Financial Aid Office? Check all that apply.

In person
By phone
By email
By mail

If you visit our office in person, what time of the day do you usually arrive? Check one:
Please rate your experience with the Financial Aid Office. Please check “NA” if you did not use a particular service.

	Excellent	Good	Fair	Poor	Very Poor	NA
Information about all aid programs
Deadline dates for FCC aid programs
Assistance with completing forms (such as FAFSA)
Questions about your financial aid eligibility
Questions about your application status
Questions about financial aid awarded
Timely notice of financial aid status
Process of awarding aid
Information about refund checks
Information about Federal Work-Study
Information about Student Loans
Obtaining a book credit with financial aid

Other experience, please state.

Did you find the Financial aid information on our web page helpful?

Very Helpful
Helpful
Somewhat Helpful
Not Very Helpful

How often do you access financial aid information from the FCC website?

Frequent
Regular
Seldom
Infrequent

Please rate our applications using the scale: (VE)Very easy to understand, (EA) Easy to understand, (SE) Somewhat easy to understand, (NE) Not very easy to understand, and (CN) Could not understand at all.

Name (optional):
Student ID# (optional):
Address (optional):

Please provide any additional comments.

web survey

	VE	EA	SE	NE	CN
Verification Documents
Scholarship Application