Student Technology Help Desk
The student technology help desk assists students with their technological needs. We provide orientations and one-on-one sessions designed to guide students through basic logins, including myFCC Email, Data Storage, Blackboard, PeopleSoft, FCC Alert, wireless printing, and general wireless access. We also reset passwords and familiarize student s with Microsoft Office 2010 and other school supported applications.
The student technology help desk also works in coordination with the financial aid office to donate computer equipment to qualified students
IT Student Technology Orientations Spring 2012
Hours of Operation and Support
Quick Links
Links to login to each of the major online systems are located at the top-right of the www.frederick.edu page. Each link is also available below:
Students enrolled at Frederick Community College have an official student email account. Click on the myFCC icon to access your email. Click here to view MyFCC basics MyFCC Presentation |
Complete transactions on-line and see information about your academic and financial records and class availability. Click here to view PeopleSoft basics PeopleSoft Presentation |
 The platform for FCC's online and hybrid courses. If you are enrolled in online classes, click on the icon to access Blackboard.
Click here to view Blackboard Blackboard Presentation |
 Learn about campus emergencies and weather closings. Click on the icon to sign up for FCC Alert and receive instant alerts via cell phone and/or email.
Click here to view FCC Alert basics FCC Alert Presentation |
Office 2010 Support
Learn to navigate your way around the latest Microsoft Office 2010. Click on any of the links below and take and introductory course on Word 2010, Excel 2010, or Power Point 2010.
Basic Word 2010: This course will help you get familiar with the changes in this new version and how to perform essential everyday tasks.
Basic Excel 2010: This course will help you get familiar with the changes in this new version and how to perform essential everyday tasks.
Basic Power Point 2010: Get familiar with changes to the interface in PowerPoint 2010, such as the design for menus and toolbars known as “the ribbon,” and do the things you’d typically do to create a presentation.
Click here for more Microsoft Office 2010 free training.
Student Computer Donations
Frederick Community College has some computers ready to donate to students. To be eligible to receive a computer, you must be:
- a PELL Grant recipient or fall within the Lower Level Standard Income Levels or the 150% Workforce Investment Act Income Guidelines (for working adults)
- enrolled during the current semester as a credit student, or enrolled in one of the following eligible Continuing Education programs:
- Pharmacy Tech
- Phlebotomy
- Medical Billing
- Medical Coding
- Certified Nursing Assistant
- Dental Assisting
There currently are no computers available. Please continue to check back for updates.
If you have any questions about the computer donation program, including questions on the status of a completed application, please send an email to pcdonations@frederick.edu.