FAQ

1.	How do I apply for a job at FCC?
	Frederick Community College accepts all applications through a web-based application process. To view available job opportunities click here To apply on-line click here. Whom should I contact in Human Resources regarding my application? For personal assistance in applying to FCC Human Resources Office, Dan Smith, at 301-846-2672 or via e-mail.
2.	How do I get an FCC Faculty ID Card?
	Faculty and staff ID cards are available in the Security Office across from the Receptionist in the Administration Hall (A Bldg.). Hours of operation are Monday through Thursday 8:30am-9:00pm and Friday from 8:30am-5:00 pm. To contact the Security Office call 301-846-2543.
3.	How do I get an FCC Faculty Parking Tag?
	FCC Security will issue you a hanging parking tag when you get your ID Card. Where should I park? FCC Security will provide detailed instructions about the lots available for faculty and staff parking. You are discouraged from parking in the student/visitor lot directly in front of Administration Hall (A Bldg.). If you park in a space designated for Staff/Faculty you must use your hang tag.
4.	How do I get an FCC e-mail account and how do I access my FCC e-mail from home?
	All FCC faculty and staff can have an FCC network account and a groupwise e-mail account. Your account will be established by a request from your Academic Office Manager at the beginning of your first semester. Click here to view Instructions for using GroupWise Webmail. Click here to access GroupWise Webmail.
5.	What if I need clerical support in the evenings if my Academic Office is closed?
	The evening secretary is Christine Gaites. You can find her in B207 (right at the top of the stairs). She can assist you with your clerical needs if your academic office is closed. Her phone number is 301-846-2492 and she can be contacted about night time class issues.
6.	How can I get copies made for my class?
	Copy services are available at FCC Printing Services day and evening. Normal operating hours are 8:30 a.m. to 8:00 p.m. Monday through Friday. Located on the second floor of A/B knuckle, they can help you with syllabi, tests, handouts, etc. Printing Services provides a variety of copy options including 3-hole punch, stapling, and a selection of paper colors. If the print shop is closed when you need to pick up a job, contact FCC Security and they can provide access. You can submit your requests a week or a day before class, but they can also copy those last minute jobs while you wait. Stop in to learn about the full scope of services, including submitting jobs electronically. Printing Services is here for all your copy needs. Click here to prepare your request form in advance
7.	Where can I get directions for submitting grades and where do I login?
	Grades are submitted electronically at FCC. Click here for instructions on submitting your grades. Where do I logon to submit my grades? Click here to go directly to the online grading login screen. I'm having trouble entering my grades, who can help me? If you are having trouble entering your grades or have a question regarding student grading policies, please contact Kathy Frawley at 301-846-2432.
8.	What should I do if I am going to miss class?
	If there is a sudden emergency that prevents you from coming to class, you are responsible for notifying your Department Academic Office Manager or your respective program manager. If they don't answer, call the FCC receptionist (301-846-2400). A class may not be cancelled without the prior approval of the department chair or program manager who will help you to find a substitute. If you are absent or if you have a pending unavoidable absence, you are responsible for the completion of a Classroom Absence Form, available from your respective Academic Office.
9.	Where and what are Faculty Mailboxes? Do I have one?
	Each faculty member has an assigned mailbox in Administration Hall (A Bldg.) located directly behind the receptionist. An alphabetic list is located on the wall to help you. You should check your mailbox each time you are on campus. Important information from your department and the college will be placed there for you. If you don't find your name, contact your Academic Office Manager.
10.	Where can I find a phone number?
	Faculty and Staff phone numbers are listed alphabetically by clicking here.
11.	How do I use the Testing Center?
	Testing Center Hours: Monday - Thursday 8:30 AM to 8PM Fridays - 8:30 AM to 4:30 PM Saturday - 9 AM to 12 Noon PLEASE CHECK FOR COLLEGE CLOSING DATES Testing Center Manager: Betty McGinn at 301-846-2522 The Testing Center staff is there 60 hours a week to partner with you and your students to facilitate learning. Please be aware of the important guidelines that follow, however, contact us at any time if you have any questions or concerns about your students' testing needs. 1. The Testing Center can accommodate any student who is unable to test in the classroom because of an accident, illness, or other excused absence from class. Students must make arrangements with the instructor as to when and for how long the test will be in the Testing Center. Students who show up for exams and are ill should not be sent to the Testing Center in lieu of taking a test in the classroom. 2. NEW!!! Due to space and staff limitations, the Testing Center cannot accommodate entire classes unless they are ON-LINE, HYBRID OR FAST-TRACK courses where mid-terms and finals have been prearranged to be taken on campus in the Testing Center. The Testing Center needs to know an instructor's testing schedule in advance to ensure appropriate staff coverage. Seating is limited and during busy times students may have to wait for an available seat or computer station in the Testing Center. 3. To have a test administered by the Testing Center, please fill out the FCC Testing Center Exam Form, which is available in the Testing Center or in the mailroom. This form should include specific proctoring instructions on how the test should be administered. Information should include: permitted use of notes and/or books, calculators, periodic tables, dictionary, time limits/, etc. Any special instructions MUST be listed; otherwise, the Testing Center will not permit the use of any resource material. A contact phone number is helpful in the event the Testing Center needs to reach an instructor regarding a student. Phone calls to verify what a student assumes is permissible can cause unnecessary anxiety if an instructor cannot be reached the day a student comes to the Testing Center to take his/her exam. 4. NEW!!! Due to security concerns, COMPLETED EXAMS WILL BE HELD IN THE TESTING CENTER FOR PICKUP by the instructor or his/her representative. The Testing Center will e-mail instructors that their completed exam is ready for pickup. 5. In an attempt to facilitate communication between instructors and students regarding untaken exams, and in the interest of minimizing the numbers of outdated exams to be handled in the Testing Center, please indicate the time frame a student is being given to take an exam. Untaken exams that have expired will be returned to instructors' mailboxes. A recommended time frame is no longer than two weeks, due to information about exams being widely disseminated. We suggest that you do not request that a test expire on a Friday or Saturday, as those are the two busiest days in the Testing Center. 6. The Testing Center makes provisions for students with ADA accommodations. If a student's test is being sent to the Testing Center because of an accommodation, please check the "student has an accommodation" box on the blue Testing Center Exam Form. Also, if a student requires additional time for an exam, please indicate the accommodated timing. If a student requires a private room, scribe or reader, scheduled room reservations are made in advance through Services for Students with Disabilities Office at 301-846-2408. Instructors should refer students to the Services for Students with Disabilities Office so that they make arrangements for themselves. 7. On-line courses: Computer-based testing (CBT) is available for on-line courses scheduled to be taken in the Testing Center. The Testing Center needs to know on-campus testing schedules to ensure appropriate staff coverage. Class name & number, class roster, password, special instructions, expiration date, and instructor contact phone number during testing period, must be submitted to the Testing Center either on the blue Testing Center Exam Form or by e-mail to Betty McGinn with a copy to Mary Garst. Please encourage students to arrive early for their exams because there are only a limited number of computer stations available. There is an increasing number of on-line students testing on campus, and students may arrive at the Testing Center at the same time. 8. A photo ID is required of students each time an exam is to be taken in the Testing Center. This can be a driver's license, passport, etc. No exceptions will be made unless that student can locate his/her instructor or another FCC staff member for positive identification at the Testing Center. 9. The Testing Center files all exams by instructor name; therefore, it is very important that students know their instructor's LAST name. This helps to avoid a backup of students in the Testing Center while we try to locate an unprepared student's exam. 10. Students will not be allowed to drop off, pick up, or remove test materials from the Testing Center. The Testing Center does not accept students' homework assignments or distribute graded exams to students. Please arrange an alternate location for students to pick up or deliver such items. We will direct students to an instructor's mailbox to turn in homework. 11. Students should be aware of the Testing Center's hours when taking a make-up exam to allow themselves ample time to complete their test prior to the closing time of the Testing Center. Students choosing to test with less than the time allowed by their instructor will be asked to sign a Testing Center Release Form. The Release Form will be submitted to the instructor along with the exam, indicating the student's arrival time at the Testing Center and the student's acknowledgment that they would be taking an exam without the benefit of the full time allotted to them. Exams will be collected at the scheduled closing time. Students will not be permitted to return at a later time to complete a test they have started or seen without permission from the instructor. 12. Scantrons, blue books, and printing services are available through Division Offices. Please include enough tests, Scantrons, blue books, etc. for each student to be tested. The Testing Center does not print copies of exams or provide Scantrons and blue books (we have a small supply for emergencies only).
12.	Are there Professional Development activities available for Adjunct Faculty?
	FCC offers numerous professional development opportunities for Adjunct Faculty each semester. For detailed information contact the Center for Teaching and Learning, Nancy Korreck at 301-846-2521 or via e-mail. A limited amount of funding is available to reimburse adjunct faculty for their professional development activities each semester and the reimbursement is handled through the Center for Teaching and Learning. To access updated professional development events, go to http://calendar.frederick.edu or to the www.frederick.edu click on Events Calendar on left-hand side.
13.	What is "Blackboard" and how do I use it?
	Blackboard is a web based learning system. It is used for all on-line classes offered by FCC. It is a complete course management system. In addition to on-line teaching it has been used with traditional classroom courses to augment the learning experience. Faculty uses include the presentation of class materials and images, to post course discussion boards or to make important course announcements. Because Blackboard requires a certain level of computer competence, approval for use must be obtained from your Department Chair. An introductory course in Blackboard is required. To use Blackboard in on-line courses contact Prof. Jurgen Hilke via e-mail to receive training or to use with a traditional classroom courses contact Alberto Ramirez via e-mail or via telephone at 301-846-2636.
14.	Is there support for including experiential or service learning activities into the curriculum?
	The Office of Student Life works with faculty to help create co-curricular events for students. When we refer to co-curricular we are talking about those "out of the classroom" experiences that purposefully build upon what is taught in class. Co-curricular programs serve as a learning laboratory, or an environment of sheltered risk, that challenge students to apply the principals and theories of the academic discipline to real life situations. As the compliment to in class learning, the co-curricular experience is the bridge between knowledge and theory and practical application and proven competence. Contact Jeanni Winston Muir for more information. If you have ideas for a new event contact Jeanni Winston Muir at 301-846-2489 or via e-mail. Mini-grants are available if you need funding. A mini-grant application form is available here.
15.	What services are available in the FCC Library?
	For all your Library information and orientation needs, click on the following link to FCC's home page, http://www.frederick.edu, then click on Library, then click on Services to Faculty.
16.	How do I arrange a field trip?
	If you are planning a field trip, you will need to contact your Academic Office Manager to complete a Vehicle Use Request Form. All vehicle requests will be processed through your Department Chair. Due to funding constraints not all requests can be honored…you are encouraged to check with Sharon Copley at 301-624-2701 for finalizing plans. You should be sure to notify your Academic Office of the dates/times of your trip.
17.	How do I change my address, phone number, home e-mail address or bank information at the college?
	It is imperative to keep your personnel information up to date. If you have moved, changed banks, phone numbers, or e-mail addresses, you should contact your Academic Office Manager. If you have changed banks, you will be required to stop by the Human Resources Office in Administration Hall (A Bldg.) to complete a new direct deposit form. You will need to bring along a voided check for this change. To establish a new FCC e-mail account contact your Department Academic Office Manager.
18.	Where do I get guidance and information regarding my payroll?
	For detailed information on withholding, paydates and payroll information, you should contact Jane Wolfe at 301-846-2461.
19.	How do I learn to use the technology in the classrooms?
	An orientation session is held before each term begins by the Office of Learning Technologies during the Adjunct Orientation. Faculty unable to attend this important session may contact the Center for Teaching and Learning (301-846-2521) for information on other sessions. The Office of Learning Technologies also holds Open Lab sessions during the course of the semester in L201. For detailed information on the Open Lab Sessions, contact Jessica Eaton at 301-846-2445 or via email.
20.	What support services are available to students?
	The college provides a range of student support services to assist students in meeting the educational requirements of their course of study: Counseling, advising, career services, adult services, and services for students with disabilities are located in A-106. See Section 6.10 of the Faculty Handbook. Multicultural Student Support Program is located in A-106. See Section 6.10 of the Faculty Handbook.
21.	Are tutoring services and assistance programs available for my students?
	Tutoring The college provides free tutorial services to students currently enrolled in FCC courses. Tutorial services clarify, supplement, and enhance individual study and classroom instruction. Tutoring is available for most courses and students can work with a tutor individually or in small groups. Drop-in tutoring is also available in some subject areas. All in-person tutoring takes place on campus. To obtain a tutor, a "request for tutoring" card must be completed and returned to the tutorial services office in the library, L223A. Cards are available in the tutorial services office, the writing center (L106), the math learning center (B112), and counseling (A106). Call (301) 846 2523 or email the program manager for further information. Writing Center The Writing Center provides students, faculty, and staff one-on-one help with all types of writing. This includes supporting faculty with assigning writing. Brochures about all of our resources and bookmarks with hours and workshop schedules are available in L106 or they can be delivered to a campus mailbox by requests.
22.	A student has given me a Student Success Plan which identifies classroom accommodations available to the student based on a disability. Who should I contact with questions or concerns?
	The Director of the Services for Students with Disabilities office provides Student Success Plans to eligible students. The plans outline the reasonable accommodations that a student is entitled to under Section 504 of the Rehabilitation Act and ADA. Faculty are encouraged to contact the office to fully discuss the individual needs of their student. The Office of Services for Students with Disabilities is located in A106 and can be reached by phone at 301-846-2409.
23.	A student has told me that they are unable to afford the cost of the textbook for my course. Are there any resources to assist the student?
	The college does offer, on a limited basis, an Emergency Book Scholarship for students with demonstrated financial need. Students should be directed to the Associate Vice President for Student Development (A106, 301-846-2471) or the Office of Adult Services (A107, 301-846-2483).
24.	Where should I refer students who have questions about payment for their college education?
	The Financial Aid Office administers a variety of financial aid programs as well as FCC scholarships. The office is located in A105, 301-846-2620.
25.	How should I deal with a student demonstrating disruptive classroom behavior?
	If a student's behavior is disruptive to the teaching/learning process, the instructor should: explain that such behavior is unacceptable and describe the consequences if the behavior continues. If the behavior continues, the instructor may ask the student to leave the room for the remainder of the class time. If the student does not leave willingly, the instructor may request the assistance from FCC Security (301-846-2453). The instructor should inform their respective supervisor immediately. The instructor and student should meet to resolve the issue as soon as possible and prior to the time the student is permitted to attend class again. If after discussion, the student refuses to comply with the classroom behavior standards, the instructor should complete a written report and submit it to his/her supervisor. The supervisor will then initiate disciplinary procedures in accordance with the Standards of Student Conduct and Disciplinary Policies and Procedures. Faculty are encouraged to seek consultation from college personnel as early as possible in an attempt to avoid a situation from escalating to the point where potential disciplinary action is required. For additional assistance and consultation contact the Counseling Department, A106, 301-846-2471 or the Vice President for Learning Support, A204C, 301-846-2469. Faculty should also seek consultation from their Department Chair.
26.	How can I contact the IT Department HelpDesk when I am working from home?
	You are not able to call the HelpDesk by dialing a direct number, However, if you contact the FCC receptionist on duty (301-846-2400) they will be able to transfer you to the HelpDesk line.
27.	Is there an adjunct faculty handbook?
	There is an Faculty Troubleshooting Guide If you did not receive your Faculty Troubleshooting Guide, please contact The Center for Teaching & Learning, ext. 2521, or your Academic Office Manager. This guide gives you a great overall guide for navigating through FCC as an adjunct faculty member.
28.	Do you have feedback, comments or suggestions for this page?
	If you have feedback, comments or suggestions for this page, please contact Mary Beth Liller at 301-846-2521. You may also e-mail your comments to her via e-mail .

Contact Information

Dr. Christine Helfrich
Associate Vice President for Teaching and Learning
301.846.2518.

Mary Beth Liller
Academic Office Manager, CTL
301.846.2521